Respected user:
Hello, in the service tenet of providing customers with perfect solutions and perfect after-sales systems to obtain higher customer satisfaction with superior products, Nice Customer Service Department will provide warm and thoughtful customer service to every user. We can provide you with product-level, program-level, application-level composition, and post-maintenance four-level technical services. Relying on the company's perfect architectural system, we will eventually provide customers with fast and professional, professional and friendly. Lose its stable high-quality service.
pre-sale service:
1. Professional technical support engineers provide you with a consultation and introduction of product functions, application environment, etc.;
2. Collect customer demand information and provide customers with various practical solutions for customers to choose from;
3. Design of plan effect diagram.
On-sale service:
1. Installation site survey, according to the actual situation on site, we can make appropriate adjustments to the plan;
2. On-site installation and commissioning service;
3. Training on product application functions and operation methods;
4. After the system runs normally, the project will be checked and accepted, and an acceptance report will be issued to the customer.
After-sales service:
1. National unified service hotline (0755-27155667), professional technicians provide 7*24 hours hotline support service;
2. Provide warranty and on-site service for professional and technical personnel;
3. Regular inspection and maintenance of products;
4. Product software upgrade service;
5. Program production services.